Job Description

Event Server

Chevy - Wheeling, IL 60090

Overview

Salary Range $18.00 - $18.00 Hourly

Description

Job Title: Event Server

Job Status: Part Time – Non-Exempt

Department: Chevy Chase Country Club

Primary Work Location: Chevy Chase Country Club

Reports To: Event Manager

Supervisory Responsibility: None

Position Summary

Responsible for providing set-ups, breakdowns and food service to the guests at Chevy Chase events and (if 18 years or older) serving alcoholic and non-alcoholic beverages. Ensures that all programs and services are conducted and fulfilled in a manner consistent with the goals and objectives of the Wheeling Park District and Chevy Chase Country Club. Must be available to work evenings, weekends and holidays.

Essential Job Duties

• Assists in the set-ups and breakdowns for all events including the clean-up following the conclusion of all events.
• Assembles prepared food and drinks onto trays and transports trays out to be served. Serves the table. Before leaving the table, checks to see that everything served is satisfactory.
• Periodically checks back to ensure guest satisfaction; replenishing water, drink, bread and butter as needed and removes soiled dishes when guest is finished.
• Provides general service and attention to dining area, including keeping furnishings, wait stations and bus stations clean and organized.
• Provides constant high guest service at all times. Informs Event Captain or Event Manager of guest complaints and/or suggestions as soon as they occur.
• Consistently complies with all state, local and agency laws/policies regarding the sale and disposition of alcoholic beverages.
• Provides immediate attention to guests upon arrival.
• Collects and interprets all paperwork generated for the event being worked.
• Answers any questions from guests about the event and be able to provide descriptions of the day including the time line of the event and what food and beverage is available and being served.
• Assume other duties as assigned by supervisor.
• Assist with buffet set up/take down. Replenish food pans as needed during buffet service.
• Assist with food plate up in the kitchen when needed.
• Able to interpret an event contract and floor plan.
• Work as scheduled.
• Personal appearance conveys to the public a general impression of the facility. It is the responsibility of every employee to be properly attired and neatly groomed. Name tags and uniforms must be worn at all times.
• Performs the job safely and in compliance with Park District policies, procedures, work and safety rules.
• Participates in required training and safety programs as established by the Wheeling Park District.
• Supports and exhibits the organizational values of respect, communication, integrity, innovation, recognition and appreciation, continuous learning, fun, empowerment and people.
• Performs special projects or other duties as assigned.

Qualifications

Position Requirements

High School diploma desired, but not necessary. Two to three years server experience.

Skills and Abilities

• Demonstrate consistent attendance and on-time arrival.

• Must be able to read, write and speak in English.

• CPR/AED certification or be able to earn within 60 days.

• Must have Safe Food Handler Certification or able to obtain within 60 days.

• Must have TIPS/Basset certification or able to obtain within 60 days.

• Sufficient mathematical skills to accommodate cashier functions

Physical Requirements

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

• Required to sit, stand, walk, bend, climb stairs, twist, talk and hear; use hands and fingers to handle, feel or operate objects, tool, or controls and reach with hands and arms.

• Occasionally required to walk on uneven grounds.

• Hand-eye coordination is necessary to operate computers and various pieces of office equipment.

• Specific vision abilities are required and include close vision and ability to adjust focus.

• May need to lift and/or move up to 25 pounds.

Working Conditions

• Most activities will be performed indoors.

• Driving to other park facilities will require the worker to be outside.

• Employee may be exposed to cleaning agents and toner chemicals.

• May also be exposed to the outdoor elements in an uncontrolled temperature with carried lighting.

Benefits

Part-Time employees receive a variety of recreational benefits including an Individual Health and Fitness Center membership and Individual Pool membership.

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